From love to HATE!
I loved my Ricoh when I first got it. It printed great and was a real workhorse. Then shortly after the warrantee expired (of course) everything went downhill. I replaced the transfer unit because I got an error message saying it needed to be replaced. Immediately I replaced it I started getting a "color registry error" and gradually the printer ceased printing color. After replacing several (very expensive!) parts at the recommendation of Ricoh's tech support to fix the problem I was finally able to print color again only now the colors do not align. Another call to Ricoh and now I'm having to pay nearly $200/hour to have a tech come out and fix it. A service contract is $75/mo and for that much money you can more than buy one or two new printers every year! Before you buy a Ricoh just google "ricoh color registry error" and you'll discover a very good reason why you should stay away from Ricoh printers. I will never own another Ricoh!More detail ...
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